Handling of Personal Information

Good stuff Co., Ltd. and "Good stuff" (hereinafter referred to as the "Company") recognize the importance of personal information protection and comply with the Personal Information Protection Law, other related laws, and guidelines. We are committed to the protection of personal information in accordance with the following provisions.

Privacy Policy

Good stuff Co., Ltd. respects the importance of personal information protection and complies with the "Personal Information Protection Law" and this Privacy Policy to protect customers' privacy.

Introduction

Good stuff Co., Ltd. (hereinafter referred to as "the Company") considers the protection of personal information a social responsibility and manages and operates this website to provide a secure experience for customers. In accordance with the "Good stuff Personal Information Protection Policy," we have established the following "Handling of Personal Information on the Website."

Scope of Personal Information Handling

Personal information is collected with the user's consent. The handling of personal information applies when customers use our website to purchase products, contact us, subscribe to newsletters, and other such services. Personal information collected during the use of our website will be managed in accordance with this privacy policy.

The Company may retain information entered in the application form even if the customer has not completed the purchase or if the input process was incomplete. The Company may contact the customer via the email address entered in case of inquiries related to the shopping process. Personal information entered will not be used for purposes other than those outlined in the privacy policy.

Purpose of Collecting and Using Personal Information

The purposes for collecting or using personal information by the Company are as follows. The Company may use personal information and order information (including information related to customer order history) for the following purposes, in addition to providing services:

1. To introduce products or services of the Company to customers
2. To carry out orders and order confirmations or changes on behalf of customers
3. To respond to customer inquiries
4. To request customers to provide feedback or opinions regarding the Company’s services
5. To use personal information for purposes agreed upon by the customer after separate contact by the Company
6. To create statistical data classified by customer attributes (e.g., age, address)
7. To provide information or services tailored to customer preferences
8. To provide information from the Company or its group companies that may be useful to customers
9. To process orders and ship products

Security

The Company uses SSL (Secure Socket Layer) encryption system. Personal information is encrypted and transmitted to ensure security.

Safety Management of Personal Information

The Company takes reasonable safety measures to ensure the accuracy and security of personal information, such as access control, limiting means of removal, and protection from unauthorized access, leakage, loss, destruction, and alteration. In the event of an incident involving leakage or other personal information accidents, the Company will take prompt and appropriate countermeasures, including measures to prevent recurrence.

Both the Company and its partner companies encrypt and securely store and manage personal information entered or transmitted by customers using the website (SSL), but cannot guarantee protection from data leakage, loss, tampering, or other risks. Therefore, neither the Company nor its partners are liable for any damage caused by leakage, loss, tampering, or any other issue arising from third parties.

Disclosure of Personal Information to Third Parties

The Company will not provide or disclose personal information to third parties without customer consent, except in the following cases:

1. When disclosure is required by law
2. When necessary to protect the life, body, or property of a person and the customer’s consent cannot be obtained
3. When cooperating with national or local government bodies, or those entrusted by them, in the execution of duties defined by law
4. When necessary to protect the rights of the customer or the Company
5. When subcontracting the handling of personal information within the scope necessary for business operations
6. When disclosing personal information to a payment processing company for identity verification, billing confirmation, or credit investigation purposes

Credit Card Information

Some of the personal information you provide, such as credit card details, will be shared with payment processors and service providers for the purpose of processing payments. This information is transmitted securely over the internet. Please note that we do not store credit card numbers or expiration dates. If you request to stop third-party information sharing, we will take action to stop such sharing.

Other Privacy Considerations on the Internet

Please be aware that if you voluntarily disclose personal information on publicly accessible platforms, such as bulletin boards, it may be collected and used by other users. For example, if you publicly display an email address, it may result in receiving unsolicited messages. Customers should be aware that sharing information online is done at their own risk.

Third-party websites or services that are accessible through this website, or companies collecting personal information through promotions or sweepstakes, may have their own privacy policies. The Company is not responsible for these third-party policies or activities.

Improving Telephone Response Quality

We may record customer phone calls for quality improvement purposes.
To ensure accurate details, we ask customers to provide their phone number. If your phone is set to "anonymous," please prefix the phone number with "186" when calling.

Changes to Personal Information Handling and Notifications

The Company may change the contents of this personal information handling policy as necessary, due to business requirements, changes in laws, or other circumstances. Any changes will be posted on this website. Please check the most recent information before using our services. For inquiries or requests regarding the handling of personal information, please contact us at the details below.

Personal Information Manager and Disclosure, Correction, etc.

The following contact information is provided for members to request disclosure, correction, or suspension of the use or provision of their personal information. When contacting us for such requests, we will verify the customer's identity.
Please note that we cannot completely delete customer information that is necessary for managing inquiries or purchase details. Please understand this when making a purchase.

Disclaimer

By using our site, customers are considered to have agreed to the Privacy Policy. Please note that the Privacy Policy may be partially changed, modified, added, or deleted under certain circumstances.

Contact Information Regarding Personal Information Protection Policy

Good stuff Co., Ltd.
Site Name: "Good stuff" Brand Site
Email: cs@gaoyait.cn
(To prevent spam, the "@" symbol is written in full-width; please convert it to half-width when sending an email.)